Yep...20-30 minutes to un-pack peanuts....added to the $ of overhead.
Then it takes over an hour to package a computer for the return.
A roll of tape and some palletwrap.$$$.
I try to scrounge and recycle as much packing material as possible to keep the shipping overhead down.
Time, electricity, chemicals, torch gas, oils, primer, paint, thinner, sandblaster pay, water, emails, parts*, packaging is all included in the rebuild price
......good thing I don't do it for a living!!!
I keep cardboard from all the water heaters I install for shipping signs.
* I only charge for major missing or broken parts......
Totalizers, wheels, ect.