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ORDERING FROM VICS PLACE #157832
Fri Oct 30 2009 09:08 AM
Fri Oct 30 2009 09:08 AM
Joined: Apr 2008
Posts: 57
ISANTI, MN, USA
T
THE SERVICE GARAGE Offline OP
Active Member
THE SERVICE GARAGE  Offline OP
Active Member
T
Joined: Apr 2008
Posts: 57
ISANTI, MN, USA
Has anyone ordered from Vics place? I don't know if I should be concerened or not but its been three weeks since I ordered a visi-gauge glass cylinder and I have not received it. A week after I ordered it I decided to just call and make sure my internet order went thru and she told me they didn't have the cylinder it was kind of an odd size, I told her I better check the size again and call her back. I measured it and thank god they didn't have it because I measured wrong. So I called them back and told them the right size she said great they would ship one right away. A week later I called them and she said I'am sorry but they didn't have that size and she was waiting for a new shippment to come in which should be any day.

Please use For Sale forums to sell

Please - NO offers to Buy or Sell in this forum category

Statements such as, "I'm thinking about selling this." are considered an offer to sell.
Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #157844
Fri Oct 30 2009 09:54 AM
Fri Oct 30 2009 09:54 AM
Joined: Jun 2009
Posts: 83
Alberta
C
cdc1960 Offline
Active Member
cdc1960  Offline
Active Member
C
Joined: Jun 2009
Posts: 83
Alberta
I called and left a voicemail several weeks back as I was looking to order signs and a globe for my Bennett, and no one ever called back. Went to Gas Pump Heaven instead..

Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #157852
Fri Oct 30 2009 10:26 AM
Fri Oct 30 2009 10:26 AM
Joined: Feb 2009
Posts: 311
Reno, Nevada
R
Roger Loupias Offline
Petro Enthusiast
Roger Loupias  Offline
Petro Enthusiast
R
Joined: Feb 2009
Posts: 311
Reno, Nevada
Greetings. I just had to respond to your concern over the fact that Vics is not doing a good job. I have been ordering from them for quite awhile. I dont like leaving voice mail and like talking to a live voice to place an order. Vics has always been prompt and professional thru the years of my purchases. Awhile back a globe socket was left out of my order and after calling Cari at Vics it was fired off to me within days I had it. Most recently one of my Gilmore door decals came apart while sliding off the backing, I called and talked to Cari and she said sometimes this happens and I was sent annother one (no charge)right away. I hope to soon post an image of this M&S 80 pump on this site. They are a good company. We all shop for the best deals and service, I have ordered from about all of them and Vics gets an A+ Good luck guys with all your projects. Roger, Reno Nv.

Re: ORDERING FROM VICS PLACE [Re: Roger Loupias] #157857
Fri Oct 30 2009 10:41 AM
Fri Oct 30 2009 10:41 AM
Joined: Jun 2004
Posts: 1,784
Lodi, CA.
Signal Gas & Oil Offline
Veteran Member
Signal Gas & Oil  Offline
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Joined: Jun 2004
Posts: 1,784
Lodi, CA.
I have gotten incomplete orders from Vics and Gas pump heaven. Sometimes they contact and other times just ship what they have. Since the new owners took over Vics I have had excellent service and if I have a question I call and a live person talks to me. Could be their vendor has the visi gauge on back order. Both Vics and gas pump heaven use a lot of the same vendors. I would not worry but give them another call. My 2 cents. Ted


Ted Pam Ethyl & Polly Roach
Lodi CA.
209-210-8971
Looking for Signal, Hancock, Mohawk, Douglas, Gilmore and Richfield
Re: ORDERING FROM VICS PLACE [Re: Signal Gas & Oil] #157860
Fri Oct 30 2009 11:18 AM
Fri Oct 30 2009 11:18 AM
Joined: Apr 2003
Posts: 487
yorkton sask canada
W
ward zaharia Offline
Petro Enthusiast
ward zaharia  Offline
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W
Joined: Apr 2003
Posts: 487
yorkton sask canada
I think vics don beaver are doing a good job but you have to understand that everyone is out of some parts ant any given time.

ward

Re: ORDERING FROM VICS PLACE [Re: ward zaharia] #157864
Fri Oct 30 2009 11:57 AM
Fri Oct 30 2009 11:57 AM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
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travis_towle  Offline
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Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
Yes I have ordered from the new owners - got my order a little slower because of the shipping distance - but that is all.

I tried to put in a $1,200.00 order at gaspumpheaven once and was cussed out by the owners because I sometimes buy and sell new items at my cost to the members of oldgas "light sockets is what they were referring too". Something about I don't know a blank about business? Since then I will mess with their minds every chance I get.

When I am looking for an item here is where I go IN ODER:

Ron Scobie - www.gaspump.com
Kelly at Pergls
Vics Place
Webbers Pump in Dallas/Ft Worth
Then this forum.


Travis
Topeka, Kansas

Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #157866
Fri Oct 30 2009 12:06 PM
Fri Oct 30 2009 12:06 PM
Joined: Feb 2006
Posts: 655
Tulsa,Oklahoma United States ...
S
souperhigh Offline
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souperhigh  Offline
Petro Enthusiast
S
Joined: Feb 2006
Posts: 655
Tulsa,Oklahoma United States ...
Have a great weekend !

Last edited by souperhigh; Fri Oct 30 2009 03:17 PM.
Re: ORDERING FROM VICS PLACE [Re: souperhigh] #157872
Fri Oct 30 2009 12:55 PM
Fri Oct 30 2009 12:55 PM
Joined: Jul 2009
Posts: 639
So. Illinois
oldgoaly Online content
Petro Enthusiast
oldgoaly  Online Content
Petro Enthusiast
Joined: Jul 2009
Posts: 639
So. Illinois
I've been finding many parts places are expecting orders in from suppliers on a certain date. They pre-sell some of the items before they get there, thus when they don't get them and get the run around they can't make shipments. I've found this in car parts, hardware, and building items. I've bought stuff from Vic's years ago at swap meets always friendly and helpful. Take care! tt

Re: ORDERING FROM VICS PLACE [Re: oldgoaly] #157881
Fri Oct 30 2009 02:22 PM
Fri Oct 30 2009 02:22 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
I received a call from GPH, CHEWING my A$$ out about referring 2 guys to someone OTHER than them, not knowing they had the parts needed. In the past they always treated me like a Friend. I NEVER deserved what I received.
NUFF SAID.
db

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #157884
Fri Oct 30 2009 02:40 PM
Fri Oct 30 2009 02:40 PM
Joined: Nov 2005
Posts: 8,985
Antioch,IL
oldnfuelish Offline
FATW Feature Host
oldnfuelish  Offline
FATW Feature Host
Joined: Nov 2005
Posts: 8,985
Antioch,IL
vics has always been great to me(when seth had it,and after) .as to the other place ,i will keep my mouth shut!

Last edited by oldnfuelish; Fri Oct 30 2009 02:42 PM.

Looking for gas,oil related clocks,especially neon and spinners .clock repair available. Mick
Re: ORDERING FROM VICS PLACE [Re: oldnfuelish] #157886
Fri Oct 30 2009 02:49 PM
Fri Oct 30 2009 02:49 PM
Joined: Feb 2006
Posts: 655
Tulsa,Oklahoma United States ...
S
souperhigh Offline
Petro Enthusiast
souperhigh  Offline
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S
Joined: Feb 2006
Posts: 655
Tulsa,Oklahoma United States ...
Dick,
What are you going to be for Halloween? Weasal or Pelican?

Last edited by souperhigh; Fri Oct 30 2009 03:19 PM.
Re: ORDERING FROM VICS PLACE [Re: souperhigh] #157891
Fri Oct 30 2009 04:24 PM
Fri Oct 30 2009 04:24 PM
Joined: Jan 2007
Posts: 2,249
cape girardeau. mo
s932 Offline
Company of the Month Host
s932  Offline
Company of the Month Host
Joined: Jan 2007
Posts: 2,249
cape girardeau. mo
Sorry your having a problem. I personally have never had a problem with either company. Maybe its because i dont order a lot. Both have been very nice to me. I will say it does take longer sometimes to get my stuff from Vics but i think its because they are in Washington and Im in Missouri.


Originals only for me. Always looking for Simpson oil, Super A, and MFA oil cans and globes.
Shawn Morris
Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #157898
Fri Oct 30 2009 05:22 PM
Fri Oct 30 2009 05:22 PM
Joined: Sep 2009
Posts: 649
New Mexico
Old Iron Offline
Petro Enthusiast
Old Iron  Offline
Petro Enthusiast
Joined: Sep 2009
Posts: 649
New Mexico
I'll just say this. When I started out restoring gas pumps , Vic's was the only place I ever went to. I found them to be most knowledagable, helpful and cooperative people one could ask for to deal with. Vic's Place, and one particular person I won't name (might embaress ?) had a lot to do with my staying in the gas and oil hobby. They made it easy and fun; what more could one ask for?

I to have been treated badly at Brand "X". I'll stay with Vic's.

Re: ORDERING FROM VICS PLACE [Re: Old Iron] #157948
Sat Oct 31 2009 02:14 AM
Sat Oct 31 2009 02:14 AM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Good question Maurice, just awoke from 1st nap I've had since I got up yesterday morning ! Still setting in my CAVE,
Thanks
db

Re: ORDERING FROM VICS PLACE [Re: souperhigh] #157953
Sat Oct 31 2009 04:47 AM
Sat Oct 31 2009 04:47 AM
Joined: Nov 2007
Posts: 3,356
Janesville, Mn. 56048
Esse's Garage Offline
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Esse's Garage  Offline
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Posts: 3,356
Janesville, Mn. 56048
Originally Posted By: souperhigh
Dick,
What are you going to be for Halloween? Weasal or Pelican?


Dick, you could go as a Base Jumper that forgot to pull the Parachute..... eek eek wink.......


***Wanted*** Always looking for Oilzum, Kunz, and Husky Cans, Signs and Smalls.
Re: ORDERING FROM VICS PLACE [Re: Esse's Garage] #157956
Sat Oct 31 2009 04:59 AM
Sat Oct 31 2009 04:59 AM
Joined: Nov 2005
Posts: 8,985
Antioch,IL
oldnfuelish Offline
FATW Feature Host
oldnfuelish  Offline
FATW Feature Host
Joined: Nov 2005
Posts: 8,985
Antioch,IL
or a one armed paper hanger!!


Looking for gas,oil related clocks,especially neon and spinners .clock repair available. Mick
Re: ORDERING FROM VICS PLACE [Re: oldnfuelish] #157972
Sat Oct 31 2009 07:13 AM
Sat Oct 31 2009 07:13 AM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Better not shake my right hand till ya know my left hand is back doing it's job in the mornings !
My right hand is NOT use to doing SOMETHINGS. Might be some STAINS on it [if ya get my drift] ! LOL

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #157978
Sat Oct 31 2009 08:11 AM
Sat Oct 31 2009 08:11 AM
Joined: Jan 2009
Posts: 5,045
Portland Oregon
C
Craig Osbeck Online content
Veteran Member
Craig Osbeck  Online Content
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C
Joined: Jan 2009
Posts: 5,045
Portland Oregon
Good morning:
Have been treated very very fairly by Don and his crew and very helpful. Some things may be on back order, but that is the case at just about every place that you order from now. Call, Call Call, you would be surprised at how things in a 50 call day gets misplaced. As for the others have only dealt with PDG and they too are helpful and willing to go the extra mile to help with a problem.


Craig
Re: ORDERING FROM VICS PLACE [Re: Craig Osbeck] #158025
Sat Oct 31 2009 11:53 AM
Sat Oct 31 2009 11:53 AM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
PDG & GPH are the same place

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158049
Sat Oct 31 2009 03:23 PM
Sat Oct 31 2009 03:23 PM
Joined: Nov 2000
Posts: 7,185
St. Louis, MO, USA
J
Jack Sim Offline
Veteran Member
Jack Sim  Offline
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J
Joined: Nov 2000
Posts: 7,185
St. Louis, MO, USA
If the new Vic's Place is so good, why is he using at least three pictures on his website that he lifted off my website?

He states that his web is copywrited, well so is mine, and I took the pictures.

Jack Sim

Last edited by Jack Sim; Sat Oct 31 2009 03:24 PM.

Author, Gas Pump Identfication books 1st & 2nd Editions & Air Meter Identification books
We rebuild ECO air meters and sell parts.
Re: ORDERING FROM VICS PLACE [Re: Jack Sim] #158074
Sat Oct 31 2009 06:15 PM
Sat Oct 31 2009 06:15 PM
Joined: Dec 2003
Posts: 3,333
Butte, Montana USA
Alex Offline
Moderator, Value Forum
Alex  Offline
Moderator, Value Forum
Joined: Dec 2003
Posts: 3,333
Butte, Montana USA
Jack: I don't know Don at Vic's very well, but he has been good to deal with. If he is using your pictures, I would encourage you to give him a shout and inquire about it. Perhaps he got them from someone else and thought it was OK. Again, I don't know him well and am not defending anyone...but I have found a good chat often settles most differences. Best of luck.


Alex
Looking for Texaco and Power Gasoline items
Re: ORDERING FROM VICS PLACE [Re: Alex] #158076
Sat Oct 31 2009 06:19 PM
Sat Oct 31 2009 06:19 PM
Joined: Dec 2003
Posts: 3,333
Butte, Montana USA
Alex Offline
Moderator, Value Forum
Alex  Offline
Moderator, Value Forum
Joined: Dec 2003
Posts: 3,333
Butte, Montana USA
Jack: P.S. I do appreciate your frustration with other people using your images and hard work without permission.


Alex
Looking for Texaco and Power Gasoline items
Re: ORDERING FROM VICS PLACE [Re: Alex] #158081
Sat Oct 31 2009 07:07 PM
Sat Oct 31 2009 07:07 PM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
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travis_towle  Offline
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Posts: 1,473
Topeka, Kansas USA
I did just notice that the new vics has flooded ebay with ads for their parts. Hope it works out for them.

It did make it harder to spot the orignal parts ads - more stuff that you have to look around/over now.

Travis
Topeka, Kansas

Re: ORDERING FROM VICS PLACE [Re: travis_towle] #158082
Sat Oct 31 2009 07:15 PM
Sat Oct 31 2009 07:15 PM
Joined: Nov 2000
Posts: 7,185
St. Louis, MO, USA
J
Jack Sim Offline
Veteran Member
Jack Sim  Offline
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J
Joined: Nov 2000
Posts: 7,185
St. Louis, MO, USA
The pictures he used are of ECO parts, single items, I don't believe he would go to someone else to get them.

He wants to purchase items from me and I won't sell to him.

Jack Sim


Author, Gas Pump Identfication books 1st & 2nd Editions & Air Meter Identification books
We rebuild ECO air meters and sell parts.
Re: ORDERING FROM VICS PLACE [Re: Jack Sim] #158091
Sat Oct 31 2009 08:37 PM
Sat Oct 31 2009 08:37 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Even before Don bought out Vic's, as a small repo/repo parts seller he flooded ebay. Guess it does work for him.

I'd bet there are more single pumps being restored by individuals [that only do a few pumps] than there are members of ALL web sites dedicated to the preservation of pumps combined.

Oldgas has over 11,000 registered members, I'm guessing less than 3,000 have made a post 1x & I'm guessing 4,000 that lurk in once a week or more. WHERE ARE THE OTHER 4,000 ?

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158095
Sat Oct 31 2009 09:34 PM
Sat Oct 31 2009 09:34 PM
Joined: Nov 2007
Posts: 3,356
Janesville, Mn. 56048
Esse's Garage Offline
Veteran Member
Esse's Garage  Offline
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Joined: Nov 2007
Posts: 3,356
Janesville, Mn. 56048
"WHERE ARE THE OTHER 4,000 ?"


They are all in South Africa Trying to Email us about our Dead Uncles that were Rich and trying to get us our 15,000,000 US DOLLARS!!!! grin


***Wanted*** Always looking for Oilzum, Kunz, and Husky Cans, Signs and Smalls.
Re: ORDERING FROM VICS PLACE [Re: Esse's Garage] #158096
Sat Oct 31 2009 09:36 PM
Sat Oct 31 2009 09:36 PM
Joined: Nov 2004
Posts: 9,346
Oneida IL USA
G
gasoildude Offline
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gasoildude  Offline
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G
Joined: Nov 2004
Posts: 9,346
Oneida IL USA
There ya go Jason ROTFLMAO laugh


Wanted Owens Motor Oil & Mobiloil Gargoyle.
Brad Ralston & my website is
www.petrobarn.com
Re: ORDERING FROM VICS PLACE [Re: gasoildude] #158114
Sun Nov 01 2009 06:46 AM
Sun Nov 01 2009 06:46 AM
Joined: Jul 2001
Posts: 3,968
Bardstown, KY USA
philmccauley Offline
Veteran Member
philmccauley  Offline
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Joined: Jul 2001
Posts: 3,968
Bardstown, KY USA
Funny Jason.


Thanks, Phil
_________________________________________________
Looking for any old pumps, or nice 5 gallon cans.
Re: ORDERING FROM VICS PLACE [Re: Jack Sim] #158124
Sun Nov 01 2009 07:21 AM
Sun Nov 01 2009 07:21 AM
Joined: Nov 2002
Posts: 4,812
Duluth, MN U.S.A
Ryan Underthun Offline
Moderator
Ryan Underthun  Offline
Moderator
Joined: Nov 2002
Posts: 4,812
Duluth, MN U.S.A
Originally Posted By: Jack Sim
The pictures he used are of ECO parts, single items, I don't believe he would go to someone else to get them.

He wants to purchase items from me and I won't sell to him.

Jack Sim



Why would you not sell to him? A sale is a sale.


FREEDOM oil items wanted.


visit my website for original gas pumps and parts

www.thepumpdump.com
Re: ORDERING FROM VICS PLACE [Re: Ryan Underthun] #158132
Sun Nov 01 2009 07:54 AM
Sun Nov 01 2009 07:54 AM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Probably similar reasons I won't sell my repo cans to some ebay sellers/dealers.

Re: ORDERING FROM VICS PLACE [Re: Ryan Underthun] #158135
Sun Nov 01 2009 08:08 AM
Sun Nov 01 2009 08:08 AM
Joined: Jul 2000
Posts: 7,754
South of St. Louis, MO USA
Oldgas Offline
Moderator
Oldgas  Offline
Moderator
Joined: Jul 2000
Posts: 7,754
South of St. Louis, MO USA
db wasn't too far off in his estimates on member activity.
Shop Talk has:
1250 members who have never posted a message, including many recently signed up
2550 who have posted only one message, so far
6077 unique visitors in October
452,476 pages viewed on Shop Talk in October

The current number of members and names of the 5 newest members are displayed on the lower left column of the Portal page on Shop Talk.

I deleted several thousand banned spam abusers from the statistics when I made the upgrade in January. Rejected new member applicants no longer show up in any stats now.


Jim "Oldgas" Potts
Your host and moderator
Re: ORDERING FROM VICS PLACE [Re: Oldgas] #158145
Sun Nov 01 2009 08:45 AM
Sun Nov 01 2009 08:45 AM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Jim,
Not counting a WEASEL & a PELICAN, What are unique visitors ?
Can you tell how many different members did a post/reply last month ?

Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #158148
Sun Nov 01 2009 09:08 AM
Sun Nov 01 2009 09:08 AM
Joined: Sep 2009
Posts: 649
New Mexico
Old Iron Offline
Petro Enthusiast
Old Iron  Offline
Petro Enthusiast
Joined: Sep 2009
Posts: 649
New Mexico
Hi Guys,
When I recently joined the forum I had no idea there are literally thousands of registered members! I think it would really benefit the hobby as a whole if more members posted more often. For me, that's what the forum is all about; an exchange of ideas,information and honest opinions expressed.

Re: ORDERING FROM VICS PLACE [Re: Old Iron] #158151
Sun Nov 01 2009 09:32 AM
Sun Nov 01 2009 09:32 AM
Joined: Dec 2001
Posts: 1,505
Sedro Woolley Washington
Don Beaver Offline
Veteran Member
Don Beaver  Offline
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Joined: Dec 2001
Posts: 1,505
Sedro Woolley Washington
Very well said Old Iron!!


www.vics66.com Gas Pump Restoration Supplies & Game Room Decor
Re: ORDERING FROM VICS PLACE [Re: Don Beaver] #158152
Sun Nov 01 2009 09:32 AM
Sun Nov 01 2009 09:32 AM
Joined: Dec 2001
Posts: 1,505
Sedro Woolley Washington
Don Beaver Offline
Veteran Member
Don Beaver  Offline
Veteran Member
Joined: Dec 2001
Posts: 1,505
Sedro Woolley Washington
Good Morning Guys & Gals! I have been watching this post since the very first question was asked and thought in the beginning I would just stay out of it and not cause trouble like so many others like to do. Well after watching some of the rude comments and false accusations that were later edited and now Jack accusing our company of stealing his images I refuse to sit back and be accused of theft when it is not true. As most of you know we purchased this business and web site from Seth and ALL of the pictures that were on the web site when it was purchased 18 months ago. Now the way most REAL MEN would have handled this would have been to have given the owner of the accused business a call or even an email to let him know that the images on his web site were used without his permission so the problem could have been resolved! But NO instead he decided to get on here and try to hurt our company by airing out problems that should have been resolved in a professional manor. As far as to your again rude comments about selling me stuff, as I remember you posted within the last month or so about how you were stuck with thousands of dollars worth of air meter ID books you could not sell so I offered to help you get out from under this problem, but again NO you did not even have the common courtesy to return my emails and decided to try and hurt us again on here. As for the comments from others about the Ebay auctions that we have running I checked the Ebay rules and regulations I could not find any where were we were not allowed to sell pump parts and supplies so I guess you will have to keep looking through them and the 100 plus air meter parts that will be listed in the very near future. I thought the idea here was to help others by offering our knowledge and time to promote the petroliana hobby but again I was wrong, the real idea is to have a place where we can try and hurt others. It was mentioned that there were 11,000 members on here but 3000 have only posted once and 4000 lurk without even posting. There is a reason for that they had there heads bitten off by a few on here that like to cause trouble so now they refuse to even post. We get over 100 calls a day at Vic's and ship hundreds of orders each week so needless to say many of our customers ask where they can go to ask questions and gain knowledge. We have recommend Oldgas.com hundreds of times a few that have never been here say thanks and many others tell us there is no way they would come back here after the way they were treated on there first few visits. So I think its time for the few that cause the problems on here to either go away or grow up and treat others in a nice and friendly manor before more people are driven away to the other channel. Pretty soon the only ones left will be the ones that like to cause trouble and the rest will be over visiting with the ever so quickly growing Cheese group. And last but not least I would like to thank the members who have posted the positive comments about Vics66.com, we look forward to working with you in the future


www.vics66.com Gas Pump Restoration Supplies & Game Room Decor
Re: ORDERING FROM VICS PLACE [Re: Don Beaver] #158158
Sun Nov 01 2009 09:57 AM
Sun Nov 01 2009 09:57 AM
Joined: May 2009
Posts: 987
Spokane, Washington
hillsideshortleg Offline
Petro Enthusiast
hillsideshortleg  Offline
Petro Enthusiast
Joined: May 2009
Posts: 987
Spokane, Washington
SO I belong to another group that is like visiting the grave yard (yawn)Metal workers group(yawn). Old gas is the high lite of my day. I was very supprised at how welcoming the members are to new people they dont even know. Aside from a little bickering I think this site is great. The problem is mixing business with fun.
Thanks old gas it keeps me off Craigslist r&r

Rick & Jean Nelson

Re: ORDERING FROM VICS PLACE [Re: Don Beaver] #158160
Sun Nov 01 2009 10:05 AM
Sun Nov 01 2009 10:05 AM
Joined: Aug 2004
Posts: 1,228
Oregon
P
petropumps Online content
Veteran Member
petropumps  Online Content
Veteran Member
P
Joined: Aug 2004
Posts: 1,228
Oregon
You know, I started restoring gas pumps in 1992. I know many on here started restoring before me and remember like I do the days when all these reproduction pump parts didn't exist. You had to try and get two or three "partially complete" gas pumps in orde to make one complete one. And some parts were simply unobtainable. It's been amazing to watch how things have evolved over the past 17+ years. Now it's rare to come across a pump that can't be saved due to the diligent efforts of Don, Seth before him, Ron Scobie and alike. Just like everybody else, I have my favorite pump suppliers and those I look to before others, but I appreciate the efforts of everyone out there who provides parts and pieces that make it possible to salvage what were previously unsalvageable pumps. And the fact that people have been able to make a business out of it is truly amazing. So do whatever you need to make things work...flood ebay, send out emailers, or anything else. My greatest fear is that Ron Scobie or Don and the others are going to decide one day that this pump thing just doesn't make sense. And if that day every comes my friends, it will be a sad one indeed. Keep up the good work Don...there are WAY more of us that appreciate all you do than those who don't.

Re: ORDERING FROM VICS PLACE [Re: hillsideshortleg] #158162
Sun Nov 01 2009 10:13 AM
Sun Nov 01 2009 10:13 AM
Joined: Feb 2006
Posts: 655
Tulsa,Oklahoma United States ...
S
souperhigh Offline
Petro Enthusiast
souperhigh  Offline
Petro Enthusiast
S
Joined: Feb 2006
Posts: 655
Tulsa,Oklahoma United States ...
I edited my post to just try to keep the conflict down. My post were true facts.
I did use ebay's and your buy it now on a item on Oct.4th and paid that same day which two weeks later you replied to my email and said you did not even have any in stock.Your auction read 4 available.FACT !!
Finally , yesterday on Oct 31 some one from Joel's place brought it buy the house.
There was never any part of my post that was not the truth.
As for you gripe with the others I don't give a rat's *****.
But don't call me a ***** when You were the one selling stuff and taking payment for stuff you did not have which I believe is against eBay's rules.
Don't act like God when you like the rest of us are human.
Maurice Campbell

Last edited by souperhigh; Sun Nov 01 2009 10:55 AM.
Re: ORDERING FROM VICS PLACE [Re: souperhigh] #158165
Sun Nov 01 2009 10:36 AM
Sun Nov 01 2009 10:36 AM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Percentage wise more have left that closed to members only group than have quit posting here. When their members have something to sell or to announce a new item, they post it on OLDGAS before listing on ebay ! Why ? More readers on an open SITE & you don't have to be a member here.


Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158175
Sun Nov 01 2009 12:29 PM
Sun Nov 01 2009 12:29 PM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
Veteran Member
travis_towle  Offline
Veteran Member
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
Don’t get me wrong – I do not have a problem with Vics flooding ebay with ads – I was just wondering if it really worked for them or not? Plus my usual searching “visible pump” etc. were now flooded with repo parts – just making it harder and taking me longer to find a part quickly because I have to sort through all the new listings. Hey if it works and makes your company money I am all for it!

I have talked to a lot of people that look at the forum everyday and never post – just because they do not have something to say or do not know the answers…

What I have found here is most of the regular posters here – like DB and me fight from time to time, but never keep a grudge – it’s like being married – but DB is playing the roll of the wife… lol

Alright Mr. B, get back in the freaking kitchen and cook me dinner already! lol

Travis
Topeka, Kansas

Re: ORDERING FROM VICS PLACE [Re: travis_towle] #158178
Sun Nov 01 2009 12:45 PM
Sun Nov 01 2009 12:45 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
But Travis wears the SKIRT & BRA in Public even when he ain't playing his Bagpipes !

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158179
Sun Nov 01 2009 12:51 PM
Sun Nov 01 2009 12:51 PM
Joined: Feb 2005
Posts: 6,270
Longview, WA
Bob Richards Offline
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Bob Richards  Offline
Veteran Member
Joined: Feb 2005
Posts: 6,270
Longview, WA
Man, am I glad that my part of this family lives up here in the "normal" Pacific Northwest, LOL.


Looking for Tide Water/ Tide Water-Associated/ Tidewater items
Re: ORDERING FROM VICS PLACE [Re: Bob Richards] #158180
Sun Nov 01 2009 12:56 PM
Sun Nov 01 2009 12:56 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
But you have to put up with Stover drinking your beer

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158182
Sun Nov 01 2009 01:08 PM
Sun Nov 01 2009 01:08 PM
Joined: Feb 2005
Posts: 6,270
Longview, WA
Bob Richards Offline
Veteran Member
Bob Richards  Offline
Veteran Member
Joined: Feb 2005
Posts: 6,270
Longview, WA
I didn't say it was perfect, just normal


Looking for Tide Water/ Tide Water-Associated/ Tidewater items
Re: ORDERING FROM VICS PLACE [Re: Bob Richards] #158184
Sun Nov 01 2009 01:39 PM
Sun Nov 01 2009 01:39 PM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
Veteran Member
travis_towle  Offline
Veteran Member
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
Come on now sugar lips - don't tell em all our secrets!


Travis
Topeka, Kansas

Re: ORDERING FROM VICS PLACE [Re: travis_towle] #158188
Sun Nov 01 2009 02:35 PM
Sun Nov 01 2009 02:35 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
You've got about 25 days to sell feathers off that TURKEY BIRD before I DEEP FRY it's GOOSE !

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158189
Sun Nov 01 2009 02:48 PM
Sun Nov 01 2009 02:48 PM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
Veteran Member
travis_towle  Offline
Veteran Member
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
lol


Re: ORDERING FROM VICS PLACE [Re: travis_towle] #158190
Sun Nov 01 2009 03:02 PM
Sun Nov 01 2009 03:02 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
from that to this

you get the TAIL, NECK & FEET, hope your not hungy. LOL

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158193
Sun Nov 01 2009 03:28 PM
Sun Nov 01 2009 03:28 PM
Joined: Dec 2006
Posts: 3,230
GA
jkyocom Offline
Veteran Member
jkyocom  Offline
Veteran Member
Joined: Dec 2006
Posts: 3,230
GA
There are only 2 people I will NOT sell to...after 20 years they still owe me money.

I don't like throwing stones, I try to stay neutral in matters like this,
but I can't stand it any longer,,,
I have been the victim of "selective sales"
I will name no names, but you should know who you are.
I can't even get an answer to an email.
....I don't know what I have done to deserve it....
If you have stuff on your website for sale, then sell it to whoever wants it or take it off.
Boy....... you give someone FREE help and advice and you can't even BUY what you want.
Then ask for a little help and get ignored.....VERY PROFESSIONAL.
THANKS A LOT

That's All I Have To Say About That!


Veeder Root Rebuilds.....since 1987
Veeder Root Identification CD
Gas Pump Clock Repair
jkyocom@bellsouth.net
Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #158194
Sun Nov 01 2009 03:34 PM
Sun Nov 01 2009 03:34 PM
Joined: Sep 2009
Posts: 649
New Mexico
Old Iron Offline
Petro Enthusiast
Old Iron  Offline
Petro Enthusiast
Joined: Sep 2009
Posts: 649
New Mexico
Hi Travis,
You are pretty good at trying to defuse a tense situation. You may not rember it, but you did it for me one time. I wish you well in trying to kid the guys into avoiding a complete train wreck!!!

Re: ORDERING FROM VICS PLACE [Re: Old Iron] #158198
Sun Nov 01 2009 04:06 PM
Sun Nov 01 2009 04:06 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
I wish he had a bigger bird or at least 2. Plate used [above] is from a DOLL HOUSE SET !

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158202
Sun Nov 01 2009 04:56 PM
Sun Nov 01 2009 04:56 PM
Joined: Jan 2007
Posts: 2,249
cape girardeau. mo
s932 Offline
Company of the Month Host
s932  Offline
Company of the Month Host
Joined: Jan 2007
Posts: 2,249
cape girardeau. mo
DB I wear a Kilt and play the Bagpipes. Its only a skirt if Travis is wearing something under it. lol and if its not Scottish its crappp!


Originals only for me. Always looking for Simpson oil, Super A, and MFA oil cans and globes.
Shawn Morris
Re: ORDERING FROM VICS PLACE [Re: s932] #158203
Sun Nov 01 2009 05:00 PM
Sun Nov 01 2009 05:00 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
I know the difference between a KILT & SKIRT.
I want a BIGGER Feast for Dinner !

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158204
Sun Nov 01 2009 05:18 PM
Sun Nov 01 2009 05:18 PM
Joined: Jan 2007
Posts: 2,249
cape girardeau. mo
s932 Offline
Company of the Month Host
s932  Offline
Company of the Month Host
Joined: Jan 2007
Posts: 2,249
cape girardeau. mo
I will send you a wild turkey to help you out with your feast. Do you mind if its still alive and really mad when you take it out of the box. Since it will have to come from Missouri.


Originals only for me. Always looking for Simpson oil, Super A, and MFA oil cans and globes.
Shawn Morris
Re: ORDERING FROM VICS PLACE [Re: s932] #158211
Sun Nov 01 2009 05:52 PM
Sun Nov 01 2009 05:52 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
They have wild turkeys in Mo. AGAIN ?
Thought WILD TURKEY was from Ky. !

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158212
Sun Nov 01 2009 05:55 PM
Sun Nov 01 2009 05:55 PM
Joined: Jan 2007
Posts: 2,249
cape girardeau. mo
s932 Offline
Company of the Month Host
s932  Offline
Company of the Month Host
Joined: Jan 2007
Posts: 2,249
cape girardeau. mo
your to much db i give up


Originals only for me. Always looking for Simpson oil, Super A, and MFA oil cans and globes.
Shawn Morris
Re: ORDERING FROM VICS PLACE [Re: s932] #158213
Sun Nov 01 2009 06:04 PM
Sun Nov 01 2009 06:04 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Last time I was in Mo., what I thought were Prairie Chickens they called turkeys !

Re: ORDERING FROM VICS PLACE [Re: Old Iron] #158217
Sun Nov 01 2009 06:13 PM
Sun Nov 01 2009 06:13 PM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
Veteran Member
travis_towle  Offline
Veteran Member
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
My kind of wild turkey comes in a bottle.... :-)


Travis
Topeka, Kansas

Re: ORDERING FROM VICS PLACE [Re: travis_towle] #158221
Sun Nov 01 2009 06:51 PM
Sun Nov 01 2009 06:51 PM
Joined: Jan 2009
Posts: 5,045
Portland Oregon
C
Craig Osbeck Online content
Veteran Member
Craig Osbeck  Online Content
Veteran Member
C
Joined: Jan 2009
Posts: 5,045
Portland Oregon
Having watched this more and more, just thought that thanking some of the people that have helped me in some of my problems was in order. I am from the younger side of the country, and we do not have as much stuff as the older side.
It is just peoples personalities that come into play just as we were when younger, with some feeling let down by others. When in fact all would probably give the shirt off there back if someone really needed it.
It seems the really long letters on here usually are when someone says something about anothers possible rebuff or misstep. Just one hand out to the other would make for alot of good will.
Just send in more pictures everyone so that we can all have more positive things view.


Craig
Re: ORDERING FROM VICS PLACE [Re: Craig Osbeck] #158244
Sun Nov 01 2009 07:55 PM
Sun Nov 01 2009 07:55 PM
Joined: Aug 2009
Posts: 5
Everett, Washington
K
Kaelee Offline
Member
Kaelee  Offline
Member
K
Joined: Aug 2009
Posts: 5
Everett, Washington
I'm sure most of you have not a clue as to who I am and I'm sure that most of you don't care. Part of being a member of this forum is to be able to say whatever you want at all times. My name is Kaelee and i happen to work for Vic's Old Gas. I want to say that i am surprised to hear all of the negative comments on here. Where i come from, when i have a problem with someone/something i call and speak to someone. It would be helpful if the people that have the problems with us, would let us know. How are we supposed to fix the problem if we are unaware that it exists? I go to work everyday and try to keep all of my customers happy, but there is ALWAYS someone that is there to make your life miserable. You must remember that we speak to hundreds of people in a week and there are bound to be mistakes, after all, we are all HUMAN. I'm positive that all of you have made a mistake or forgot about something in your life time and whom ever you made upset probably forgave you. All I'm saying is, lets talk it out like adults and not throw little hissy fits when something doesn't go your way. I recommend people to Oldgas 10 plus times a week and i would hate to have them come here for advice and them get shot down by all of the hot headed members that are supposed to be here to welcome people into the industry.

Re: ORDERING FROM VICS PLACE [Re: Kaelee] #158270
Sun Nov 01 2009 08:42 PM
Sun Nov 01 2009 08:42 PM
Joined: Apr 2008
Posts: 727
OKC, OK
publicenemy1925 Offline
Petro Enthusiast
publicenemy1925  Offline
Petro Enthusiast
Joined: Apr 2008
Posts: 727
OKC, OK
Hi Kaelee and welcome!
I would like to see this resolved rather than talking about fried parrots. Very important topic and to be watering it down with with O/T BS is not right. I say hash it out and be done. I have not ordered yet from the new VIC's but I plan on it. After a bad experience with the old VIC's I had to look elsewhere. Selling things that are not in stock is not cool and should show up in your order BEFORE your purchase. Flooding ebay with ads is ok with me because it's a business. Let's work it out so we can get on to the hobby we all enjoy.


Re: ORDERING FROM VICS PLACE [Re: publicenemy1925] #158271
Sun Nov 01 2009 08:48 PM
Sun Nov 01 2009 08:48 PM
Joined: Aug 2009
Posts: 5
Everett, Washington
K
Kaelee Offline
Member
Kaelee  Offline
Member
K
Joined: Aug 2009
Posts: 5
Everett, Washington
Couldn't agree more, I'm at work at 8:30-5:00 pacific standard time and I'm more than willing to help resolve any problems that anyone has. If you give me the chance to make things right, i can guarantee you won't be let down. Also, often when people call in and order we try our hardest to let them know that the items that they order my be out of stock... we also do our best to give an ETA of the items that we do not have.

Re: ORDERING FROM VICS PLACE [Re: publicenemy1925] #158272
Sun Nov 01 2009 08:51 PM
Sun Nov 01 2009 08:51 PM
Joined: Dec 2002
Posts: 1,246
Minneapolis, Minnesota ...USA
roadrelics Offline
Veteran Member
roadrelics  Offline
Veteran Member
Joined: Dec 2002
Posts: 1,246
Minneapolis, Minnesota ...USA
Hi Kaelee & welcome also......there will always be problem people who are jealous, mean, vindictive & outright troublemakers & its only obvious with negative postings... i would love to go on & on and point out some of these problems however i will stop here.....

Re: ORDERING FROM VICS PLACE [Re: Kaelee] #158274
Sun Nov 01 2009 09:05 PM
Sun Nov 01 2009 09:05 PM
Joined: Feb 2005
Posts: 6,270
Longview, WA
Bob Richards Offline
Veteran Member
Bob Richards  Offline
Veteran Member
Joined: Feb 2005
Posts: 6,270
Longview, WA
Say what???????????????????????????????????? The original poster said he has contacted you folks numerous times and feels as if he is getting the run-a-round. Between your post and Don's I know that my "hard earned dollars" will not be going north any time soon. The customer is always right, ever heard the motto? Instead of these posts, you should be contacting "The Service Garage" and others here who have had a problem, by PM. Instead words are thrown around like "hotheads and hissy fits". I can see where customer service is "job #1" with you folks. I have kept quiet, but I myself have had bad experiences with Vic's since the move. Haven't done anything since with your business, thank you both for reaffirming that decision.


Looking for Tide Water/ Tide Water-Associated/ Tidewater items
Re: ORDERING FROM VICS PLACE [Re: Bob Richards] #158277
Sun Nov 01 2009 09:49 PM
Sun Nov 01 2009 09:49 PM
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
S
Seth Robbins Offline
Veteran Member
Seth Robbins  Offline
Veteran Member
S
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
Well, well, well.....if ain't the old "I'm Having A Problem with (fill in the blank)" thread on oldgas.com . Ahhh....the magic of the internet, huh? As most of you know, I operated and/or owned Vic's Place for a decade, so I think that qualifies me to comment on this topic.

All of the other rampant BS aside, I will give you a few facts as to why your pump part vendor of choice always has and always will have supply issues.

1. The Demand/Market Is Simply Too Small To Truly Mass Produce Product.
*When I say mass produce, I mean quantities in the hundreds or thousands. There were only a handful of parts that would warrant serious production. Therefore, one must deal with small manufacturers if not outright ma 'n pa operations to bring product to the market. By their very nature, these types of operations are historically unreliable & unpredictable. Don't get me wrong, I had some great small-time vendors, but if they had anything come up, sickness, vacation, you name it, they might leave us holding the bag for awhile.

2. Profit Margins & Annual Units Sold Too Small To Put Serious Inventory On The Shelves.
*When I owned Vic's, we carried a minimum of $300,000 of inventory at all times, and even that wasn't enough. There were very few items we could afford to carry more than say 20 of. Vinyl Decals, Globe Lenses, Plastic Bodies, and a few others were it. I'd venture to guess over 50% of the parts that are available in any pump parts catalog sell less than 20 units annually.

3. Little If Any Cooperation Between Vendors/Manufacturers
*Even though everyone has their specialty, there isn't much in the way of "brotherly love" in the pump parts business. I remember the first day I owned Vic's. The previous owner (my father-in-law) had some good relationships and some bad ones as well. I telephoned every vendor and offered my full product offering in return for access to their respective inventories. Some gladly accepted, some declined, some cussed me like a sailor and then hung up even though I had ZERO history with them. Attribute to whatever, pride, ego, stupidity, lack of business sense, etc. it's just the way it has always been and will sadly always be. When I owned Vic's, some years, we'd spend over $1,000,000 on inventory over a 12-month period. If someone denied us access to a part we needed, we'd just bite the bullet and make it ourselves or in partnership with others. There are people that haunt this very board that probably cost themselves $50-$60K annually in sales just because they wanted to prove a point.


Now, where Don's concerned with the new Vic's, he's a big boy (literally & figuratively) and doesn't need me fighting his battles, but I do know that it was a massive undertaking for me to move the company across town, let alone 2000 miles. I also know that at least one of my prior suppliers (someone I spent over $100K annually with) cut him off clean the minute he took over. Not to mention the fact that he's had to endure an historic economic collapse within the first 18 months of ownership. So take that for what it's worth.....

Last edited by Seth Robbins; Sun Nov 01 2009 09:51 PM.
Re: ORDERING FROM VICS PLACE [Re: Seth Robbins] #158279
Sun Nov 01 2009 09:58 PM
Sun Nov 01 2009 09:58 PM
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
S
Seth Robbins Offline
Veteran Member
Seth Robbins  Offline
Veteran Member
S
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
As to the ebay issue.....deal with it, sorry. If it makes your searches a tad more difficult, b*tch to ebay about it. The guy's just trying to stimulate sales in the face of what appears to be a disaster of a Christmas season.

As to the website picture issue.....we had a product offering of over 3000 individual parts. I personally took 95% of the pictures in the catalog & online. I have seen ENTIRE ebay stores based solely on my content. I have seen other pump parts vendors xerox my catalog with the name blacked out, then telling people at shows that anything they saw in the photocopy, they could get. I used to confront people about it, but after a while, I understood that some people where getting the pics 2nd, 3rd, or even 4th hand....magic of the internet!

Last edited by Seth Robbins; Sun Nov 01 2009 09:59 PM.
Re: ORDERING FROM VICS PLACE [Re: Seth Robbins] #158300
Mon Nov 02 2009 06:31 AM
Mon Nov 02 2009 06:31 AM
Joined: Nov 2002
Posts: 4,812
Duluth, MN U.S.A
Ryan Underthun Offline
Moderator
Ryan Underthun  Offline
Moderator
Joined: Nov 2002
Posts: 4,812
Duluth, MN U.S.A
Seth,

You make many good points. I have never been treated unfairly from you or Don.

But.... the customer was not getting any responses for his problem with the vender. From what I have read, attempted contact was not returned numerous times and now he is at fault for coming on here and posting this??

Looks like he got the attention he wanted from the vendor, just took a post about it on a public forum.


FREEDOM oil items wanted.


visit my website for original gas pumps and parts

www.thepumpdump.com
Re: ORDERING FROM VICS PLACE [Re: Ryan Underthun] #158303
Mon Nov 02 2009 07:20 AM
Mon Nov 02 2009 07:20 AM
Joined: Nov 2000
Posts: 4,978
Evansville, In
Jarvis Offline
Veteran Member
Jarvis  Offline
Veteran Member
Joined: Nov 2000
Posts: 4,978
Evansville, In
Well it looks like everyone got to clear there chest and speak. I think if anyone has issues now can call Vic's and take it up with them on the phone and not on a public forum. 866-427-8807
If you have had good dealings with Vics call and tell them, I am sure after this past weekend they could use it.
Sometimes in business like i work for we have hundreds and hundreds of customers but it's hard to keep everyone happy and the few we don't we always here about it from the the "big guys up front" but never get comments on the 450+ customers that are happy.

It is very hard to get vendors to post on oldgas because they try to avoid conflict. Seth was one of the few that posted regularly.


Looking for anything from Hoosier Pete, Platolene 500 and Red Bird.
Re: ORDERING FROM VICS PLACE [Re: Ryan Underthun] #158310
Mon Nov 02 2009 07:46 AM
Mon Nov 02 2009 07:46 AM
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
S
Seth Robbins Offline
Veteran Member
Seth Robbins  Offline
Veteran Member
S
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
Originally Posted By: Ryan Underthun
Seth,

You make many good points. I have never been treated unfairly from you or Don.

But.... the customer was not getting any responses for his problem with the vender. From what I have read, attempted contact was not returned numerous times and now he is at fault for coming on here and posting this??

Looks like he got the attention he wanted from the vendor, just took a post about it on a public forum.


Ryan....I reread my post and don't really find anywhere that I faulted the customer for anything that he has done. Of course, I cringed when I read his post, because I obviously have a dog in this fight. My point in posting wasn't so much to defend Don, but rather the industry as a whole. It's a tough racket. I'm not gonna lie, I didn't "love" this hobby NEAR as much as Don does. He didn't purchase Vic's simply because there was loads of cash in it, if that was his interest only, he'd just stay in the automotive business. I articulated the points that I did to illustrate the obstacles faced in such a small, niche hobby/business. If Don hadn't bought the assets of Vic's, I was folding the tents anyway and moving on. There were many reasons for my decision and believe me, stuff like this played a definite role. Not that we had a myriad of customer service issues, it was just the fact that in a business like this, there were always going to be unreal expectations that I got tired of trying to meet. Not that expecting an ETA on a part's arrival is an unreal expectation, but I had some real nut-jobs that started to push my buttons in the end, both on the vendor & customer side. I know Don's heart, and it's definitely in the right place.....

Re: ORDERING FROM VICS PLACE [Re: Seth Robbins] #158312
Mon Nov 02 2009 07:53 AM
Mon Nov 02 2009 07:53 AM
Joined: Nov 2002
Posts: 4,812
Duluth, MN U.S.A
Ryan Underthun Offline
Moderator
Ryan Underthun  Offline
Moderator
Joined: Nov 2002
Posts: 4,812
Duluth, MN U.S.A
I am not defending anyone in this topic. I fully understand both sides. All that I am saying is that if the consumer cant get results from the vendor, then they should explore other options to get their problem resolved.

For example.

If the grocery store sells me some bad milk and will not return my phone calls, I will call the BBB.

I feel this is somewhat the same situation.

I have been called out more than once on here for things I did, it goes with the territory, you will never please everybody.


FREEDOM oil items wanted.


visit my website for original gas pumps and parts

www.thepumpdump.com
Re: ORDERING FROM VICS PLACE [Re: Ryan Underthun] #158314
Mon Nov 02 2009 07:56 AM
Mon Nov 02 2009 07:56 AM
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
S
Seth Robbins Offline
Veteran Member
Seth Robbins  Offline
Veteran Member
S
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
Ryan...no worries, I agree that if you can't results, you gotta do what you gotta do. I always tried to be accessible by at least e-mail, and I was also very blessed to have Dorothy & Debi who had a ton of knowledge & a ton of authority to take care of situations just like this.

Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #158328
Mon Nov 02 2009 09:33 AM
Mon Nov 02 2009 09:33 AM
Joined: Sep 2009
Posts: 649
New Mexico
Old Iron Offline
Petro Enthusiast
Old Iron  Offline
Petro Enthusiast
Joined: Sep 2009
Posts: 649
New Mexico
Hi Seth,
I wasn't going to post anymore on this topic until I read your last post. Since you named her you sure got it right on Debi, tell her "it's that screwball from New Mexico calling",bet she laughs!! Wishing all of you nothing but the best.

As for ordering pump parts on Ebay; never have, never will. There is nothing like talking to a knowledgable person who really understands their product line and your project while going over your parts list. I'll wait if I have to; just my thoughts.

By the way Seth, those Texaco stars I got from you really complement my Texaco display. Thank you.

Re: ORDERING FROM VICS PLACE [Re: oldnfuelish] #158334
Mon Nov 02 2009 10:34 AM
Mon Nov 02 2009 10:34 AM
Joined: Apr 2008
Posts: 57
ISANTI, MN, USA
T
THE SERVICE GARAGE Offline OP
Active Member
THE SERVICE GARAGE  Offline OP
Active Member
T
Joined: Apr 2008
Posts: 57
ISANTI, MN, USA
I WOULD LIKE EVERYONE TO KNOW MY CYLINDER HAS ARRIVED AND IT LOOKS GREAT. I HAVE NEVER USED VICS BEFORE SO I WANTED TO JUST ASK IF ANYONE DID JUST TO REASSURE MYSELF THAT THIS IS A GOOD COMPANY TO DEAL WITH. THANKYOU EVERONE WHO POSTED, I DIDN'T WANT TO CREATE ANY PROBLEMS.

Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #158336
Mon Nov 02 2009 10:42 AM
Mon Nov 02 2009 10:42 AM
Joined: Apr 2008
Posts: 57
ISANTI, MN, USA
T
THE SERVICE GARAGE Offline OP
Active Member
THE SERVICE GARAGE  Offline OP
Active Member
T
Joined: Apr 2008
Posts: 57
ISANTI, MN, USA
I FORGOT TO SAY SOMETHING
HOW ABOUT THE MINNESOTA VIKINGS

Re: ORDERING FROM VICS PLACE [Re: THE SERVICE GARAGE] #158337
Mon Nov 02 2009 10:57 AM
Mon Nov 02 2009 10:57 AM
Joined: Oct 2007
Posts: 11,648
Devils Lake, ND---USA
K W FRITH Online content
Veteran Member
K W FRITH  Online Content
Veteran Member
Joined: Oct 2007
Posts: 11,648
Devils Lake, ND---USA
Just a short 2 cents from me--My compliments to Don and his staff! I have both bought and sold some things to Don and both he and his staff were courteous and professional! Keep up the good work Don!!


Everything Cities Service
Specializing in old Gas Pumps
kwfrith@gondtc.com
Cell#-701-739-6133
Re: ORDERING FROM VICS PLACE [Re: K W FRITH] #158339
Mon Nov 02 2009 11:20 AM
Mon Nov 02 2009 11:20 AM
Joined: Jun 2004
Posts: 1,784
Lodi, CA.
Signal Gas & Oil Offline
Veteran Member
Signal Gas & Oil  Offline
Veteran Member
Joined: Jun 2004
Posts: 1,784
Lodi, CA.
Just placed a huge order with Vic's as I have complete confidence and have great dealings with Don and his staff and had great dealings with the old Vics also. I have never had to leave a message or talk to a recorder. Always fast friendly service and if something shows up on back order I am informed when I place the order. Doing 6 pumps at once right now. My 2 cents. Ted


Ted Pam Ethyl & Polly Roach
Lodi CA.
209-210-8971
Looking for Signal, Hancock, Mohawk, Douglas, Gilmore and Richfield
Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158352
Mon Nov 02 2009 01:14 PM
Mon Nov 02 2009 01:14 PM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
Veteran Member
travis_towle  Offline
Veteran Member
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
I said:

“I did just notice that the new vics has flooded eBay with ads for their parts. Hope it works out for them.”

I am not sure how this became a “gripe” about their company?

Travis
Topeka, Kansas

Re: ORDERING FROM VICS PLACE [Re: travis_towle] #158371
Mon Nov 02 2009 03:48 PM
Mon Nov 02 2009 03:48 PM
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
S
Seth Robbins Offline
Veteran Member
Seth Robbins  Offline
Veteran Member
S
Joined: Dec 2000
Posts: 1,911
Guthrie, OK. 73044
Originally Posted By: travis_towle
I said:

“I did just notice that the new vics has flooded eBay with ads for their parts. Hope it works out for them.”

I am not sure how this became a “gripe” about their company?

Travis
Topeka, Kansas


Travis....haven't you realized that you are the board punching bag wink

Re: ORDERING FROM VICS PLACE [Re: Seth Robbins] #158401
Mon Nov 02 2009 06:04 PM
Mon Nov 02 2009 06:04 PM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
Veteran Member
travis_towle  Offline
Veteran Member
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
Kiss Kiss... lol


Travis
Topeka, Kansas

Re: ORDERING FROM VICS PLACE [Re: travis_towle] #158409
Mon Nov 02 2009 06:47 PM
Mon Nov 02 2009 06:47 PM
Joined: Nov 2004
Posts: 9,346
Oneida IL USA
G
gasoildude Offline
Veteran Member
gasoildude  Offline
Veteran Member
G
Joined: Nov 2004
Posts: 9,346
Oneida IL USA
All my dealings have been good with Vics smile


Wanted Owens Motor Oil & Mobiloil Gargoyle.
Brad Ralston & my website is
www.petrobarn.com
Re: ORDERING FROM VICS PLACE [Re: Seth Robbins] #158423
Mon Nov 02 2009 07:47 PM
Mon Nov 02 2009 07:47 PM
Joined: Jan 2006
Posts: 3,038
On the plains of Colorado
Thunder II Offline
Veteran Member
Thunder II  Offline
Veteran Member
Joined: Jan 2006
Posts: 3,038
On the plains of Colorado
[quote=Seth Robbins

Travis....haven't you realized that you are the board punching bag wink [/quote]

I'd like to beat him like a borrowed mule.....


Anything Chevron

I'd rather be flying.....
Re: ORDERING FROM VICS PLACE [Re: Thunder II] #158425
Mon Nov 02 2009 08:03 PM
Mon Nov 02 2009 08:03 PM
Joined: Dec 2006
Posts: 3,230
GA
jkyocom Offline
Veteran Member
jkyocom  Offline
Veteran Member
Joined: Dec 2006
Posts: 3,230
GA
Travis,
your new name is "Eore"...LOL


Veeder Root Rebuilds.....since 1987
Veeder Root Identification CD
Gas Pump Clock Repair
jkyocom@bellsouth.net
Re: ORDERING FROM VICS PLACE [Re: jkyocom] #158432
Mon Nov 02 2009 08:59 PM
Mon Nov 02 2009 08:59 PM
Joined: Jul 2009
Posts: 56
Minnesota
M
mrbill Offline
Active Member
mrbill  Offline
Active Member
M
Joined: Jul 2009
Posts: 56
Minnesota
I have placed several orders recently from Vic's without a problem. One time a part was back ordered but it showed up withing a couple days. I also emailed a installation question to Vic's on a Saturday night expecting to get a response sometime the following Monday. I was pleasantly surprised when Don emailed me back within minutes with the information I needed. Pretty good customer service I thought.

Re: ORDERING FROM VICS PLACE [Re: mrbill] #158434
Mon Nov 02 2009 09:15 PM
Mon Nov 02 2009 09:15 PM
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
travis_towle Offline
Veteran Member
travis_towle  Offline
Veteran Member
Joined: Jan 2003
Posts: 1,473
Topeka, Kansas USA
Your "kinnen" me thunder! lol

Eore
Topeka, Kansas

Re: ORDERING FROM VICS PLACE [Re: travis_towle] #158437
Mon Nov 02 2009 09:25 PM
Mon Nov 02 2009 09:25 PM
Joined: Jan 2006
Posts: 3,038
On the plains of Colorado
Thunder II Offline
Veteran Member
Thunder II  Offline
Veteran Member
Joined: Jan 2006
Posts: 3,038
On the plains of Colorado
Originally Posted By: travis_towle
Your "kinnen" me thunder! lol



THATS FUNNY!!!!!


Anything Chevron

I'd rather be flying.....
Re: ORDERING FROM VICS PLACE [Re: Thunder II] #158438
Mon Nov 02 2009 09:29 PM
Mon Nov 02 2009 09:29 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
Veteran Member
Dick Bennett  Offline
Veteran Member
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
tink boof ya got a babbit beering loose

Re: ORDERING FROM VICS PLACE [Re: Dick Bennett] #158460
Tue Nov 03 2009 07:04 AM
Tue Nov 03 2009 07:04 AM
Joined: Nov 2002
Posts: 4,812
Duluth, MN U.S.A
Ryan Underthun Offline
Moderator
Ryan Underthun  Offline
Moderator
Joined: Nov 2002
Posts: 4,812
Duluth, MN U.S.A
Originally Posted By: Dick Bennett
tink boof ya got a babbit beering loose


Looks like Dick got into the burban again.


FREEDOM oil items wanted.


visit my website for original gas pumps and parts

www.thepumpdump.com
Re: ORDERING FROM VICS PLACE [Re: Ryan Underthun] #158498
Tue Nov 03 2009 01:24 PM
Tue Nov 03 2009 01:24 PM
Joined: Nov 2005
Posts: 8,985
Antioch,IL
oldnfuelish Offline
FATW Feature Host
oldnfuelish  Offline
FATW Feature Host
Joined: Nov 2005
Posts: 8,985
Antioch,IL
better not find him in my burban!!might get cut with all the broken glass in there!!


Looking for gas,oil related clocks,especially neon and spinners .clock repair available. Mick
Re: ORDERING FROM VICS PLACE [Re: oldnfuelish] #158605
Tue Nov 03 2009 09:32 PM
Tue Nov 03 2009 09:32 PM
Joined: Nov 2004
Posts: 9,346
Oneida IL USA
G
gasoildude Offline
Veteran Member
gasoildude  Offline
Veteran Member
G
Joined: Nov 2004
Posts: 9,346
Oneida IL USA
Has to do something for the pain laugh wink


Wanted Owens Motor Oil & Mobiloil Gargoyle.
Brad Ralston & my website is
www.petrobarn.com
Re: ORDERING FROM VICS PLACE [Re: gasoildude] #160651
Wed Nov 18 2009 10:31 AM
Wed Nov 18 2009 10:31 AM
Joined: Mar 2009
Posts: 159
Modesto, Ca
Donnie Boger Offline
Petro Enthusiast
Donnie Boger  Offline
Petro Enthusiast
Joined: Mar 2009
Posts: 159
Modesto, Ca
I just placed my order with Vic's, very nice people


Looking for anything Hancock, Signal, Veedol/Flying A and Richfield
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