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time for some advice (aka vent) #522517
Sat Mar 22 2014 09:17 AM
Sat Mar 22 2014 09:17 AM
Joined: Jan 2013
Posts: 3,309
Peoria, IL
BryceG Offline OP
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BryceG  Offline OP
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Joined: Jan 2013
Posts: 3,309
Peoria, IL
For all of you that partake in ebay selling, please allow me to give some advice (and vent).

When you list an item, be sure you have accurately calculated your shipping costs. You can't just list the shipping at $20 and then try and invoice the buyer for more & for insurance costs, etc. Insurance covers the seller, not the buyer... so asking the buyer if they want insurance makes no sense to me. When an insurance claim is filed with a carrier, it is suppose to be filed by the sender, and the payment is sent to the SELLER not the buyer.

The reason for all this? I just bought a sign on ebay that had shipping listed at around $30. Now the seller is sending me messages asking if I'd like to pay for insurance and to wait for an invoice because he has to go buy a whole bunch of crating & packaging materials, etc.

I have sold on ebay, and I understand sometimes you can miscalculate shipping... but you just have to eat those costs & show more due diligence next time you list something.


Wanted: Sweney Oil items - Peoria, IL

Follow Me & my Finds on Instagram: @bryce_gillespie
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Re: time for some advice (aka vent) [Re: BryceG] #522523
Sat Mar 22 2014 09:27 AM
Sat Mar 22 2014 09:27 AM
Joined: Sep 2008
Posts: 1,725
richmond , Virginia
eshaver Offline
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eshaver  Offline
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richmond , Virginia
Common sense .................. goes a long way . Ed Shaver


see ya on the road folks !
Re: time for some advice (aka vent) [Re: BryceG] #522525
Sat Mar 22 2014 09:39 AM
Sat Mar 22 2014 09:39 AM
Joined: Jun 2002
Posts: 528
Schenectady, New York USA
Fueluser Offline
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Fueluser  Offline
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Joined: Jun 2002
Posts: 528
Schenectady, New York USA
I, in some ways disagree. Why should the seller (really or the buyer) have to cover insurance - which I feel mostly is for lost items since I know how to package an item correctly. In all honesty the cost should be split evenly, and told so in the ad that shipping is what it is to ensure against loss. Because really why should the seller be responsible for the actions of the post office. I figure if you bought the item and want some sort of guarantee that the item gets to you then in my listings I give the option to request insurance. None do. Fortunately nothing has gotten lost. I do understand your feelings though, especially if the person does not know how to package an item correctly.

As an aside.... A couple of days ago I bought an item and it said wait for an invoice thought the shipping was clearly stated. When I went to check out (a while after the purchase and invoice was already sent) there was an extra charge added for insurance because it was going by priority mail and not by first class. I did not see how to choose just first class mail until my computer was in the sending payment mode and it looked like I could have unchecked a box. Oh well. Sure wish I saw the option earlier.

Last edited by Fueluser; Sat Mar 22 2014 03:58 PM. Reason: clified loss is really lost items
Re: time for some advice (aka vent) [Re: Fueluser] #522527
Sat Mar 22 2014 09:55 AM
Sat Mar 22 2014 09:55 AM
Joined: Jan 2013
Posts: 3,309
Peoria, IL
BryceG Offline OP
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BryceG  Offline OP
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Joined: Jan 2013
Posts: 3,309
Peoria, IL
an item can't go first class thru USPS unless it is 13 ounces or less in weight.

I do understand that insurance benefits both parties... but if an item arrives damaged. The buyer can simply return it and open a case for a refund thru ebay. If a seller wants insurance on an item, I dont blame them at all, but the original stated shipping cost should include that. There is no such thing as 'add-on' costs after the auction has ended.


Wanted: Sweney Oil items - Peoria, IL

Follow Me & my Finds on Instagram: @bryce_gillespie
Collection & Items for Sale: www.OnceAlwaysPetro.com
Re: time for some advice (aka vent) [Re: BryceG] #522558
Sat Mar 22 2014 01:24 PM
Sat Mar 22 2014 01:24 PM
Joined: May 2013
Posts: 112
Texas
R
really Offline
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really  Offline
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R
Joined: May 2013
Posts: 112
Texas
You don't need insurance if you're paying with paypal. Ebay and Paypal are both so slanted for the buyer (you) if the item arrives broken or damaged, they're going to give you your $$ back. Sellers that still want buyers to pay for insurance,or say "no returns" in their listings are just dreaming these days.

Re: time for some advice (aka vent) [Re: really] #522582
Sat Mar 22 2014 03:18 PM
Sat Mar 22 2014 03:18 PM
Joined: Oct 2000
Posts: 22,780
Santa Paula, Calif
Dick Bennett Offline
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Dick Bennett  Offline
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Santa Paula, Calif
The Seller owns the item until it reaches the Buyer in condition sold. Seller has the responsibility of insuring that item is well protected & should arrive in condition as sent.
Expecting the buyer to pay for insurance is like asking other drivers to buy Insurance for YOUR CAR so you can drive while intoxicated!

Re: time for some advice (aka vent) [Re: Dick Bennett] #522710
Sun Mar 23 2014 07:35 AM
Sun Mar 23 2014 07:35 AM
Joined: Aug 2007
Posts: 458
Round Rock, Texas
B
bppierce Offline
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bppierce  Offline
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Joined: Aug 2007
Posts: 458
Round Rock, Texas
Seller is responsible for getting the item to the buyer safe and sound.

Bidder is responsible for asking questions prior to bidding if something is not clearly stated, such as if insurance is included in the shipping costs.

Paypal will side with buyer if item does not arrive safe and sound and refund all their money, which you should share with your seller so they can cover THEIR butt.


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