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#657085
Tue May 31 2016 04:42 PM
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Joined: Sep 2012
Posts: 49
Active Member
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OP
Active Member
Joined: Sep 2012
Posts: 49 |
Anyone else dumb enough to trust Morphy's shipper for the last Las Vegas auction. They were referred to as "our logistics partner, Box Brothers, is a well-known organization that specializes in crating, packaging and shipping"? I was assured when I called Morphy's to pay the invoice that my globe would be double boxed and well packaged. A similar discussion took place with the Box Brothers rep unfortunately when the globe arrived today packed in a single box I heard that all too familiar broken glass sound. Not that it was an ultra rare or expensive globe but now there is another original piece gone forever......
Damaged globe
Always buying Skelly items.
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Please - NO offers to Buy or Sell in this forum category
Statements such as, "I'm thinking about selling this." are considered an offer to sell.
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Joined: Jan 2012
Posts: 3,255 Likes: 12
Veteran Member
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Veteran Member
Joined: Jan 2012
Posts: 3,255 Likes: 12 |
Sorry to see that anytime Todd. Piece by piece Packing and shipping companies are working to destroy our hobby!
Thanks Mike
Always Looking for any Pure Oil and Sunoco Items.
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Joined: Jan 2013
Posts: 3,423 Likes: 18
Veteran Member
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Veteran Member
Joined: Jan 2013
Posts: 3,423 Likes: 18 |
that stinks. i was afraid that was going to happen. Not Morphy's fault... so hopefully the third party shipper makes things right.
I also bought a globe from that auction, and once I found out that Morphy's Las Vegas does not do their own shipping, I went ahead and organized my globe and a couple signs to be brought to me via a U-ship transporter.
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Joined: May 2012
Posts: 140
Petro Enthusiast
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Petro Enthusiast
Joined: May 2012
Posts: 140 |
I am sorry that happened SkellyGuy. I work in the freight industry and see how things are handled. You would think a shipper, who has been in the business for over 25 years, would know what to expect. No this is not Morphy's fault although it's in everyone's best interest for them to be notified.
We'll see what story I have to tell in a few days. I bought a sign and couple of Coca Cola trays from that LV auction. Was pro-active right from the start and sent Box Bros all the information about my purchase and detailed packing instructions. About a week went by before I got a shipping estimate. I asked how they accepted payment once a firm total was determined.....no response. Another week went by and I wrote to ask where the shipment stood.....no response. I then wrote to Morphy and asked for them to give a nudge. Got an immediate response from Box Bros with an apology and offering to ship for free. Said I'd have the tracking number by Tuesday afternoon. It's a quarter to 6 and I do not have one yet.
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Joined: Mar 2006
Posts: 2,545
Veteran Member
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Veteran Member
Joined: Mar 2006
Posts: 2,545 |
Morphys needs to ensure they select reputable and experienced crating and shipping companies.
Scott Wright
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Joined: Dec 2011
Posts: 417 Likes: 25
Petro Enthusiast
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Petro Enthusiast
Joined: Dec 2011
Posts: 417 Likes: 25 |
I do not buy from auctions largely because of carelessness like this. With the huge buyer and seller premiums that permeate the auction portion of this hobby I am sure there are ways to prevent this from happening. What if the auction house did not get their premium until the buyer received their item safely? Would the auction house be so quick to identify "logistic partners" or would there be subsidiary companies created by the auction houses to insure double boxed means double boxed? As I said before I do not buy from auctions, but most situations that are predictable are preventable.
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