Primarily Petroliana Shop Talk Forums Shop Talk Petroliana Forums General Petroliana Discussion Another one bites the dust

Hey, Black T, I work in HR too...small world.

In my dealings with Fed Ex and USPS, the person who bought the insurance from the shippng agent is the one who had to make the claim and received the money. Not the buyer, even though they paid the seller for the insurance, they aren't the ones who contracted with the shipper (Fed Ex, etc). As a buyer you are still at the mercy of the seller. Hope this all works out.

Alex

I'm just telling you the way it was... Have you ever asked for the paper work from the seller and actually tried it ? USPS kept the sign. UPS didn't even visually look at the damage and let me keep it. FedEx took and returned the sign.

Took a lot of calls, but it was done.

Doug: I do remember once when the seller sent me the paperwork for the USPs and I had to do the work. I know it can be a pain. Take care.

i know this is a older posting FEDEX does not cover glass at all nor do they cover anything considered an antique. sorry for your loss the seller is lying to you to drag out the fact that you cannot leave them feedback but the fact is I worked for fedex for years they do not care who you are what it is if that seller told you they got money from fedex for this claim they lied first fedex would have picked your package up they send it to TN for inspection and after it automatically gets sent back to whoever sent it to you so be careful with what they claim is happening.
TJ

[This message has been edited by tjccafferty (edited 11-06-2008).]