Cranno has not been working for a few weeks now for me and I understand a few other members can't access it either. I switched to Free Online Picture Resizer: http://www.picresize.com/results which I find even easier because you can type both the image size you want, 640 x 480 or 480 x 640, and the actual maximum file size of 150 kbs. Cranno had a number of file sizes from small to large which didn't always correspond to the 150 file size I wanted. Cheers, Don.