Just go’s to show that some people take constructive criticism and use it to improve ! Others take it as a challenge to their self personally and is Human nature quite often . Others accept it as a challenge to make improvements. Old saying “ Well if the shoe fit’s , wear it “ and in this case it holds true ! They either did or they didn’t . No in between . There will always be ringers and defenders and buddies who take sides to protect the interests of their selfs and their pals . But if a statement is true a person should be a man and accept the truth and do something about it instead of being in denial and becoming defensive .
I have purchase pump parts from the company mentioned several times .Other than slow communications and processing times and longer waits for shipments all has been good . I have purchased parts signage bodies misc. from many well known vendors and have experiences much quicker response to ordering ,processing , and shipment . But have always received what was ordered and satisfied with the parts .
Just keep in mind consumers have a right to let others know of their unpleasant experiences with people they spend their hard earned money with . Called customer satisfaction and it should be the most important goal of any company ! Sorry for the preaching but so true . No need to take sides just heed warnings when you hear them then make up your own mind based on your experiences instead of taking sides .
