Primarily Petroliana Shop Talk Forums Shop Talk Petroliana Forums General Petroliana Discussion I hate this!!

Ok, so I buy these for my collection: 111006461007
but when I open the box, they are broken into 11 pieces!!!!!!!!! I hate this!! Has anyone else have this happen before? Here is what it looks like now....

A Glass Company would NEVER send that Glass in a Cardboard Box, they would have crated it in a Wood Box.

put em back in the box & send them back..

Brings back memories of my first globe. A red crown,in kit form! As soon as I picked up the box,I heard the rattle.i hate it too!

Noah, Call paypal and file a complaint, and tell them your case. They are always for the buyer. More than likely you will get your money back or credit, If the seller cooperates.

Good luck.

The seller send to send it back and I will refund you. I just hate this!! I hope it doesn't happen again!!

This is why when I buy a globe from eBay and I don't no the seller I always tell them how to pack the globe and I tell them that I will pay for the extra packing to make sure it makes it to me in one piece. I did get a globe that ups packed one time when it arrived the metal ring was sticking out if the box and you could hear the glass. The ups driver didn't say much but he knew I wasn't happy. Good luck it's sucks when a piece of history is lost do to poor packing.

Sending that glass w/ just a stamp would have been safer, than the way it was packaged!

I know that seller. I bought a bunch of pumps from him several years ago but hadn't seen him on EBay in a long time. He was a good guy when I dealt with him. I'll bet you will get the matter resolved but I'm surprised he packed them where they would get broken. But hey, UPS can tear up anything! Our rep once told us that our packages should withstand a fifty pound box dropped on them from three feet to be safe from "handling incidents". And damaged goods are NEVER their fault. Every time I buy a globe or anything glass and have it shipped I hold my breath til it is unpacked in one piece.......

before you send it back, I would verify in writing that you will get your origial purchase price, and shipping both ways refunded.

Ebay and Paypal policy is that the buyer pay return shipping, in which case you will be out 9.00 shipping back and have nothing. See if seller will just refund your money without return. After all, what good is it to the seller.

As a seller myself, all I ever ask is that you send me a picture of the damage just to make sure it was really damaged. Then I refund the original purchase price and original shipping. That way the buyer is out nothing and I never want something back that the shipping service has already destroyed!

Just a heads up. Plus the 'return policy' on your item says 'no returns'.

just get it in writing. IMO

NO RETURNS doesn't mean Squat when using PayPal. IF PP says return w/ confirmation, you get a FULL REFUND INCLUDING Postage.

oh I have been on the recieving end of this stuff too!

My experience has been you won't get your return shipping.

just saying...why go thru the hassle of returning something if the seller really is not gonna have any use for anyway. If they are good sellers they will agree. IMO

Ok, I will do that rogerg. He put them in a plastic bag right against each other!!!

Damage is most always because of Poor Packaging, Not UPS, Fedex, or USPS.

I agree a lot with you KZ. Unless the UPS,Fed Ex or USPS driver throws the box like it is a football out of the back of the truck to the ground. Have heard many horror stories like that too.

Any time a buy a fragile item like a globe or glass item I speak directly with the seller to ensure they know how to package the item to ensure that it will make it to me in one piece; I have even gone to the extent of sending them detailed pictures so they understand what I am explaining. I have used this process several times on rare globes and they both made it in one piece.

I must confess I have been on the sending end of the transaction it was a pair of original mobilgas add glass. In my effort to give timely service I slacked on packaging, and now they are gone forever.
Because of my poor packaging I have learned to send a friendly email to the seller, and let them know that rushing my package out is not a concern nor is shipping costs. I would just like to receive them in one piece, so if they could take extra steps to ensure there safe arrival I would greatly appreciate it, and I will offer some packaging suggestions. Not all sellers are versed in packaging techniques, and they usually thank me for the suggestions.

...I once built a special box for a rare cardboard trifold display, and sent it empty to the seller, so he could put the trifold in and send it back to me...worked great...

If everyone on here did what KZ1000, Big Block Cat, and 1937 GMC just mentioned. You'd be good to go. Best advice I've heard in a while on here.