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Re: UPS ruined my sons sign
Esso74 #771196 Wed Nov 24 2021 03:15 PM
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Good--thank you.


Frank Jordan
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Re: UPS ruined my sons sign
Esso74 #771238 Thu Nov 25 2021 07:44 AM
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Speaking from experience, making an insurance claim with UPS is a complicated process. My lifetime record with UPS insurance is zero for two. I had one sign damaged (to be fair, the seller packaged the sign poorly), and UPS was open to paying a claim, but UPS does take possession of the item after a claim is paid, and I choose the sign over the money. I hope your experience with UPS insurance is better than mine has been.

Last edited by J.E.Radebaugh; Thu Nov 25 2021 07:45 AM.

Jamie

Collecting Texaco and Havoline Signs, Cans, and Giveaways.

Re: UPS ruined my sons sign
J.E.Radebaugh #771242 Thu Nov 25 2021 08:25 AM
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They’ve tried 3 times to come get sign . I’m not letting them have it . I have not been paid and then they want me to give them my collectible sign so they can do what ? Destroying even more snd it’s gone forever . Might end up just having to say screw it lesson learned . And make the best of the sign as it is . I’ll just keep looking for another for another one . UPS is a joke love to sell you insurance but when it comes to a claim on it nope not paying you . Kinda like an extended warranty on a car I got some bad words for them but won’t say it .


Esso /Socony / gas pumps / quarts/ 2 gallon cans.family hobbie we love it !!! Thank you Chris and Brandon
Re: UPS ruined my sons sign
Esso74 #771245 Thu Nov 25 2021 09:42 AM
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I ship 100's of signs a year..most are 6'x2' or 42" square/circle. UPS is a joke don't use them...30% damage rate
Fed-ex is exact opposite. Easy to file a claim...A representative will usually call you.....I probably have 5% damage rate with 80% payment rate. plus the give a shipping discount.

1 member likes this: Esso74
Re: UPS ruined my sons sign
Esso74 #771332 Fri Nov 26 2021 07:21 PM
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Sorry but UPS is getting bashed over a sign that was not packaged to withstand the shipping. This is 100% on the packager.
Rule #1, always package an item so it will handle any abuse, with the exception of being run over or stabbed with forktruck.

Sorry for your son but you guys should be doing nothing on the claim, the seller bought the insurance, he is the one that will get the money if approved. it is up to the Seller to make good on this deal.

I have been shipping since 1989 and have had 0 damaged merchandise

Last edited by KZ1000; Fri Nov 26 2021 07:26 PM.

"Remember, history that is forgotten is doomed to repeat itself!"
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Re: UPS ruined my sons sign
Esso74 #771357 Sat Nov 27 2021 07:58 AM
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I will no longer be responding to this posting thanks to all who had ideas and stories to share have a wonderful holiday ! Thank you all again


Esso /Socony / gas pumps / quarts/ 2 gallon cans.family hobbie we love it !!! Thank you Chris and Brandon
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