I received a confirmation post card in the mail a few days ago, with a confirmation number. It says "Arrival must be guaranteed with a credit card number by July 11, 2014" My postcard was mailed (postmarked) July 11, 2014. I called the hotel a few minutes ago and was told the person handling that was gone for the day, have to leave a message or call back tomorrow. I was planning on doing the room vending, now I am worried about that as well. Should be pretty simple to book a room with a credit card and not have to worry about it.