Had the same problem with Fed ex. Changed from UPS whom damaged over 60% of my incoming shipments. Fed ex took my money for shipping and insurance money for the amount I insured it for. Broke open a wooden crate and the porcelain sign slid out and was bent. They put it back in and sent to buyer who thought that I shipped it to him that way. They would not pay more than $100.00 for they said in the fine print that they do not insure collectables or antiques over $100. I asked why they took my money then on over 60 packages I sent all were antique. Have still not got money from them.
